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The menu on the left is organised by screen — where a thing lives in the app. This page is organised by subject, which is usually how a question arrives.
Pick one or more topics to narrow the list. Everything tagged with all of your choices is shown, and a topic that would leave you with nothing is greyed out rather than offered.
45 pages
Getting started
- A month in WasteProWhat happens daily, weekly and at month-end, and the order month-end has to run in.
- Getting set upThe new-business checklist, and the wizard for bulk-loading customers, sites and services.
- Logging inSigning in, getting an account, resetting a password, and where drivers sign in instead.
- Switching organisationsWorking across more than one business account, and checking which one you are in.
- Finding your way aroundEvery menu item, what it is for, and why some of them are hidden from you.
- The words WastePro usesThe vocabulary: the core chain, IHT vs 3PT, futile, and every charge-type code.
- What WastePro isThe platform in two minutes, and the customer-to-invoice chain the whole app hangs off.
Your daily workflow
Operations
Customers & records
- Billing rulesDeciding which charge types reach a customer's or a site's invoice at all.
- ContactsThe people you deal with, and how they attach to a customer account.
- Customers, Sites & ServicesThe three record types everything else is built on, and how they link together.
- Drivers & VehiclesYour fleet directory — the operators who collect and the trucks they drive.
- Master ListEvery service in the business on one spreadsheet-style grid you can edit in bulk.
- Rates & pricingThe rate card: seven charges, their units, the weight allowance, and every way to edit one.
- Sharing with customersEmbeddable dashboards and a customer login area, so customers can see their own data.
- SuppliersThe subcontractors who collect on your behalf: spend, margin and rate cards.
- Uprate WorksheetModel a price increase and see the revenue impact before anything touches live rates.
Reports & analysis
- Brokerage / Subcontract analysisMargin on subcontracted work: what your rate card predicts against what suppliers invoiced.
- Driver ProductivityRanking in-house drivers by profitability and productivity, with flags for outliers.
- ExploreBuild a chart from scratch across several datasets, for one-off questions.
- How reports workThe controls every report shares, and where each report now lives in the menu.
- IHT Analysis By CustomerRevenue and volume for the work your own fleet actually performed.
- KPIs & ReviewsThe ready-made reports, where each one lives, and which question each one answers.
- Report BuilderBuild your own report over jobs — choose the breakdowns, the measures and the filters.
Subcontractor invoices
- OverviewTurning the invoices your subcontractors send into real, billable work in WastePro.
- CommittingTurning reviewed lines into runs, bookings and jobs, and the one check to do afterwards.
- Fixing mistakesWhat is reversible, what is not, and which lever to pull for each kind of mistake.
- Reviewing a batchWorking through the lines the reader could not match on its own, before you commit.
- Supplier profilesThe one-time recipe that teaches WastePro to read one supplier's invoice layout.
- Uploading invoicesDropping the month's invoices in, and the checks a file has to pass to be accepted.
Finance
Admin & setup
- Assumption BaseThe cost assumptions behind every profitability and driver-productivity figure.
- ConnectionsWhich external services are linked to WastePro, and what each status actually means.
- Importing dataBulk-loading your customers, sites and services from a spreadsheet without re-typing them.
- Logs & TrashThe audit log, the operational event log, and restoring records you deleted.
- NABERS waste exportProducing a building's waste data in the shape a NABERS rating submission expects.
- Users & rolesInviting colleagues, and deciding exactly what each of them is allowed to do.
- Xero Bill ExportReconciling each supplier invoice against contract, then pushing draft bills to Xero.
- Xero Invoice ExportTurning the month's billable work into the file you import into Xero.
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